Welcome to MerlotMedia. This Privacy Policy (“Policy”) explains how MerlotMedia (“we,” “us,” or “our”), a digital marketing agency located in Bangalore, India, collects, uses, stores, and protects information obtained from clients, website visitors, and users of our services (“you” or “Client”). By accessing or using our website, services, or communicating with us, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our services.

1. Information We Collect

MerlotMedia collects information necessary to provide our digital marketing services effectively. This information may include, but is not limited to:

• Personal information, such as your name, email address, phone number, and billing details.
• Business-related information, including company name, website URLs, and social media accounts.
• Information collected automatically when you visit our website, such as IP address, browser type, device information, pages visited, and interaction data.
• Communication records, including emails, chat messages, or inquiries sent to MerlotMedia.

All information provided must be accurate and complete. You are responsible for ensuring the validity of the information you share with us.

2. Use of Information

We use the information we collect to:

• Provide, manage, and improve our digital marketing services.
• Communicate with clients regarding projects, updates, and service-related inquiries.
• Analyze website and service usage patterns to enhance our offerings.
• Comply with legal and regulatory requirements.
• Protect our rights, property, and the safety of our clients and users.
  

We will never sell your personal information to third parties. Information may be shared with trusted service providers only to facilitate service delivery, under strict confidentiality obligations.

3. Cookies and Tracking Technologies

MerlotMedia uses cookies, web beacons, and other tracking technologies to improve user experience, monitor website performance, and analyze visitor behavior. Cookies may include information such as IP addresses, browser type, and browsing preferences. You may choose to disable cookies in your browser settings; however, certain features of our website may not function properly without cookies.

4. Data Security

MerlotMedia takes reasonable administrative, technical, and physical measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and business information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once the purpose of collection is fulfilled, we securely delete or anonymize the information.

6. Third-Party Services

Our services may involve the use of third-party tools, platforms, or analytics services. These third parties may have their own privacy practices. MerlotMedia is not responsible for the privacy policies or practices of third-party service providers, and we encourage you to review their policies separately.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt-out of receiving marketing communications.
• Withdraw consent for data processing, subject to legal and contractual restrictions.

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

MerlotMedia does not knowingly collect information from individuals under the age of 18. If we discover that personal information of a minor has been collected without parental consent, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

MerlotMedia reserves the right to modify or update this Privacy Policy at any time. Significant changes will be communicated via our website or email. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

MerlotMedia
Bangalore, India
Email: info@merlotmedia.in
Website: https://merlotmedia.in